Info@africaparadise.co.za


For reservations call: 079 111 6981

The following are the terms, conditions and guest liability under which rooms are sold:

Liability

The management, employees or representatives are not liable and responsible for any injuries nor losses to guests, and/or their visitors regardless of the circumstances surrounding the loss of injury, accident to any person or loss of or damage to property brought by me/us upon the company’s premises regardless whether such injury, loss or damage results from the negligence of the company or from any other cause whatsoever on the premises. Guests are advised to look after their valuables. Africa Paradise Airport Lodge liability is limited within the framework of an Hotelier at common law.


Vehicles

No responsibility will be taken for any loss to property or damage to vehicles or injury to persons due to fire, theft or any other cause whatsoever while on Africa Paradise Airport Lodge premises. Washing of vehicles is strictly not allowed at Africa Paradise Airport Lodge. We undertake to procure that every person accompanying me/us will accept  the aforesaid conditions of residence/presence and will agree to be bound by them. We indemnify (where more than one person, jointly and severally) the company against any claim by any person accompanying me, including especially any minor or disabled person in connection with his/her occupation of/presence on the premises, including specifically without being limited there to, any claims arising from injury, loss or damage, as a fore mentioned and from any cause whatsoever.


General Liability:

In lieu of any condition or liability complied by Law, the liability Africa Paradise Airport Lodge in respect of any defect or failure in service supplied or damage attributable thereto is limited to making good replacement or refund (at the guest lodge discretion) of only the service provided by the guest lodge. Any complaints must be made within two days of service rendered. No claim for consequential damages, however arising, will be entertained. The liability excluded faults caused by fair wear and tear, abuse of service by guest, acts of God or any other cause beyond the hotel reasonable control.


Shortages
Management is not liable in any manner whatsoever for any water and electricity shortages.


Default
In case of default in payment of dues, the management shall have a lien over the luggage and belongings of the defaulter and shall detain the same and proceed to sell or auction such property at any time without reference to the defaulter and appropriate the net sale proceeds towards amount owned by the defaulter.


Personal Obligation
I agree that my liability for the stay at Africa Paradise Airport Lodge is not waived and agree to be held personally liable in the event that the indicated person, company or association fails to pay for any part or full amount of the charges. I also agree to abide by the rules and regulation of Africa Paradise Airport Lodge, which has been read, received and understood by me.


Departure
Check out time is 11H00. If you wish to stay up to 18H00 and the room is available, an additional half room charge will apply. Full rate applies after 18H00. Upon departure, rooms and included fixtures are required to be in good working condition.


Right of Admission
Management reserves the right of admission to any person to the premises. Guest's visitors (non-guest lodge/hotel residents) are not allowed in guestrooms. Guests may meet their visitors in the hotel's public areas. Management has the right to amend the rules and regulations without prior notice.


Access to Room
Management and employees are permitted to enter any room in the ordinary course of duty to view the condition of the premises and to execute all necessary repairs and work.


Extra Guest(s)
If a Lodge resident wishes to bring an extra guest, he/she should register the guest(s) at the reception and make full payment of room accommodation for the guest(s) before moving to the room(s).

Privacy of Contract
For in-house/staying guest(s) the accommodation contract is between the guest(s) and/or their agents on one hand and the lodge (Africa Paradise Airport Lodge) on the other hand. This contract gives certain rights and obligations to both parties. These rights and obligations are not transferable to any other party who is not privy to the contract.


Room Keys
On check out, please hand in your key(s) at the reception.

Conservation
Guests are advised to conserve both electricity and water.


Regulations
Guests are required to adhere to regulations given by the management to control use of common areas and entrances and exits to the premises. Regulations include controls of noise pollution and respect of other people in public entrances and exits to the premises. Regulations include controls on noise pollution and respect of other people in public areas.

Damage to Property
Guests will be held responsible for any loss or damage to property of the guest lodge caused by themselves, their friends or any of their visitors.

Weight Restrictions
Guest may not put any article, which would create a stress on the floor or the premises greater than five hundred pounds per square foot.


Cooking
No cooking is allowed in guestrooms except in the communal self catering kitchen  . Please make arrangements.


Pets
Management does not allow any pets on these premises (exceptions can be arranged with management).


Fire arms
No fire arms will be allowed on these premises (exceptions can be arranged with management).


Amendment of Rules
The management reserves to itself the right to add to, alter or amend any of the above terms conditions and rules.


Force Majeure
The hotel is not responsible for any circumstances beyond its control.


Price
Prices are subject to change without notification.


Cancellation Policy

Room reservations are only guaranteed on full payment or if otherwise - confirmed in writing by Africa Paradise Guest Lodge.

 For non-arrival or premature departure 100% of the total accommodation fee is payable.

 Cancellation cost is calculated from the day prior to arrival date and is based on full payment:

- Within 7 days 100% of payment will be taken by the hotel
- Within 14 days 75% of payment will be taken by the hotel
- Within 21 days 50% of payment will be taken by the hotel
- Within 28 days 25% of payment will be taken by the hotel

- After 28 days 10% admin charge will be taken by the hotel
- Accommodation fee paid is not refundable from 7 days to arrival.

(Please note no refund to clients already having paid and staying in the lodge.)


Guest Lodge Rules and Regulations
All guests are expected to abide by the current Africa Paradise Airport Lodge rules and regulations.

Cell: +27 79 111 6981
Tel: +27 11 422 1107
E-mal: info@africaparadise.co.za

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